Frequently Asked Questions

Do you work with designers and consultants?

We surely do! Please reach out via email before purchase to discuss.

Do you take commissions?

Yes! Please review our Commission Policy then send us an email with a little about what you have in mind and we will get back to you with all the details!

Can you hold a piece for me?

Sure! We can do a 48 hour hold, just let us know. If you know you want the piece but aren't ready to receive it for a while (this typically happens when someone is finishing up a new space, remodel or is splitting time between homes) We are happy to hold it longer with a 25% deposit (this deposit is non-refundable, but if you should change your mind, you can put the deposit toward any other piece listed on the website)

Dare I ask about lay-a-way?

Don’t be shy! We do sometimes offer “Creative Payment Plans” - we get it, we truly do. If you've fallen in love with a piece but the price just isn't in your budget today, reach out please, we may be able to find a lay-a-way option that works for you.

Do you take returns?

All artwork sales are final at the time of purchase. We try to ship quickly so as soon as we are alerted that something sells we start preparing it for shipping.

It’s hard to buy art only, what if it doesn’t “match”?

If you are trying to "match" something perfectly I feel that's best done in person as all monitors convey color a little differently. If you are uncertain, reach out! We will be happy to send more photos or a video. If you want to send us a paint chip or fabric swatch we are more than happy to photograph the piece with your swatches for you.

How does shipping work?

Typically we ship FedEx Ground. On the East coast shipments usually arrive within 1-3 days and for the folks on the West coast, that will take a week or so. For larger items we usually use a carrier, so account for extra time - if you are on a timeline please reach out before purchasing so that we can get estimates from our preferred shippers.

Is my purchase insured during shipping?

Yes it is! Due to the value of your purchase, all shipments will require a signature upon delivery for insurance purposes.

Do you ship internationally?

Yes, we do ship internationally, however, there are usually additional tax and duty charges. These charges are the responsibility of the purchaser. Reach out via email before you purchase to discuss.

What if my artwork is damaged during shipping?

This is highly unlikely as we go to great lengths to package each piece safely. Please open your artwork on the day that it arrives to make sure that it has landed in your nest all safe and sound. If there is any damage, please take detailed photos of both the packaging and the artwork and email us within 24 hours of receipt of work. This is essential to file an insurance claim.